Compatible with Samsung Remote control models: FOR BN59-01259E TM1640 BN59-01259B BN59-01259D BN59-01260A BN59-01265A BN59-01266A BN59-01241A Important attention!! *This is not an original remote control. It is a replacement. This product does not have the microphone and bluetooth Function . Individual keys are not the same. *Remote control to control TV mode only, Cannot control the set-top box mode! 1. 1 year Guarantee. Brand Newwith high quality. 2.Work with 2xAAA battery(notsupplied) 3. Full refund if it is not work, seller will pay for the return shipping cost. Product Specifications: About Shipping: 1.Usually we will ship outthe parcel in 3days(not including the Holidays). 2.We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address. Especially zip code. 3.If youdon't receive your shipment within35days, please contact us, We will track the shipment and get back to you as soon as possible with a reply, if you don't receive the product in 60days(Brazil is 90days), you can ask for the fullrefund. About Guarantee: 1. 12 MONTHS Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). 2. Defective items MUST BE reported within the warranty period. You must tell us what the defect is and give us your order number. We will send you a new replacement or refund the money if the defect is true. About Return/Refund: 1. If you don't receive the items in 60days(Brazil is 90days), you will receive full refund . 2.If you receive a broken or damaged item, send us a photo, you will receive full refund . 3.Ifthe remote control cannotwork for your device,tell usyour device model, you will receive full refund if it is our fault. 4. Ifthe the product isnot as advertised, you will receive full refund. Seller will pay all the shipping cost. 5. If you find any problems, please contact us in 15days after you receive the items. we will instruct you how toreceivethe refund or get a newreplacement. About Feedback: 1. We maintain high standards of excellence and strive for 100% customer satisfaction! 2. We would likeyou contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns 3. Feedback is very important forus. Please try to give us 5 stars if you are satisfied with our product and our service.